Your privacy is our top priority at 9800. On this page, we lay it all out clearly — what data we collect, why we collect it, where it's stored, and what rights you have. No fine print, no hidden agenda.
This Privacy Policy was last updated in January 2026. By continuing to use 9800, you are deemed to have accepted this policy.
Key steps 9800 takes to protect your privacy
Every transaction and communication on 9800 is protected with 256-bit AES encryption. From login to payment, everything travels through encrypted channels — no one can intercept it along the way.
AES-256 SSLYour personal data is stored on servers that comply with international security standards. Access to our data centers is restricted to authorized personnel only.
Secure Servers9800 never sells your personal data to advertisers or third parties. Your information is used solely to provide our services and to meet legal obligations.
Zero data selling policyAll payment information is handled in accordance with international PCI DSS standards. Transactions made via bKash, Nagad, or Rocket are fully secure.
PCI DSS Compliant9800's security team monitors systems around the clock. Unusual login attempts and suspicious activity are detected and blocked in real time.
24/7 MonitoringYou may request to view, correct, or delete your data at any time. Updating your cookie preferences or opting out of marketing is just as straightforward.
Full Control9800 collects three types of data — and the reason for each is made fully transparent
9800 collects your data because providing a safe, quality service simply isn't possible without it. We never collect more than we need — every piece of information has a specific purpose.
9800's core commitment is clear — your data is never sold, ever. That said, there are specific circumstances under which information may be shared:
Only the necessary information is shared with payment gateways, game developers, and KYC verification providers. All such parties operate under strict confidentiality agreements with 9800.
Data may be disclosed in response to a court order, regulatory request, or international legal obligation. In such cases, 9800 shares the minimum amount of information necessary.
9800 uses cookies to enhance your experience on the website and app. Cookies are small text files stored on your device.
You can delete cookies or block new ones at any time through your browser settings. Please note, however, that disabling essential cookies may cause certain features on 9800 to stop working.
9800 does not retain data beyond what is necessary. However, certain information must be kept for a defined period to meet legal requirements.
9800 uses industry-leading technology to protect your data. Our security framework is regularly audited by independent security experts.
In the event of a data breach — despite our best precautions — 9800 will notify affected users within 72 hours and take immediate action.
9800 does not collect — and has no intention of collecting — personal data from minors (under 18). Should any such data come to our attention, it will be deleted immediately and the associated account will be closed. Parents and guardians are encouraged to ensure that 9800 is not accessible on their children's devices.
9800 may update this Privacy Policy as needed. For significant changes, users will be notified in advance via platform notifications — generally at least 7 days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the most recent revision.
For any questions, requests, or complaints regarding your personal data, please contact our Data Protection Team:
You have full control over your data at 9800
You can find out exactly what data we hold on you at any time
You can request corrections to inaccurate or outdated information
You can request the deletion of specific data
You may object to certain types of data processing
You can request a copy of your data to take with you
You can opt out of marketing communications at any time
A security framework built to international standards
Your data is protected, your play is secure. Register for free on 9800 today and enjoy a transparent gaming experience.
Answers to common questions about 9800 VIP benefits and account issues
9800's VIP program has four tiers: Bronze, Silver, Gold, and Diamond. Benefits increase significantly with each tier. Bronze is designed for newly active users and includes a daily ৳50–100 cash bonus, 10 free spins per week, and 5% cashback. Silver bumps this up to ৳150–300, 25 free spins, and 10% cashback. Gold members enjoy a ৳500–800 daily bonus, 50 free spins, 15% cashback, and a dedicated account manager. Diamond — the highest tier — offers a daily bonus of ৳1,000–5,000, 100 free spins, 20% cashback, priority withdrawals, and access to VIP-only tournaments. Tiers are determined by monthly bet points, with the full points scale available in your account dashboard.
There are a few common reasons an account may get locked. First, try the "Forgot Password?" option on the login page — repeated incorrect password attempts often trigger a temporary lock, which resolves itself after 30 minutes or by resetting your password. If you've received a notification that your account is suspended or under review, contact 9800 Support directly via live chat or at [email protected]. The support team will explain the reason and walk you through the next steps. If your KYC is incomplete, your account may be partially restricted — uploading your identity verification documents usually resolves this within 24 hours.