Using the 9800 platform constitutes acceptance of these Terms & Conditions. We have made every effort to present everything clearly in plain language — so that every player is fully aware of their rights and responsibilities.
These Terms & Conditions were last updated in January 2026. By creating or using an account on 9800, you are deemed to have fully accepted these terms.
Get a quick summary of the key points before reading the full details
Registration and gaming on 9800 is strictly for users aged 18 and above. Any account found to belong to a minor will be closed immediately.
MandatoryEach individual may only hold one 9800 account. If multiple accounts are found, all of them may be closed and balances forfeited.
ImportantYou must provide your real name, phone number, and identity details at registration. Providing false information will result in withdrawal holds and account closure.
MandatoryEach bonus carries specific wagering requirements. Bonus winnings cannot be withdrawn until all conditions have been met.
Terms ApplyApproved withdrawal requests are typically processed within 5–30 minutes. Larger amounts may take up to 24 hours.
Processing PolicyAll games on 9800 run on Provably Fair technology, allowing the outcome of every round to be independently verified.
Full Transparency, GuaranteedThese Terms and Conditions form a legally binding agreement between the 9800 platform and its users. By accessing 9800 or creating an account, you are deemed to have accepted all of these terms. If you disagree with any provision, please refrain from using 9800.
9800 reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or platform notification. Continued use of the platform after any update constitutes acceptance of the revised terms.
9800 is strictly for individuals aged 18 and above. Use by minors is completely prohibited, and it is the responsibility of parents and guardians to keep children away from this platform.
When registering on 9800, you must provide accurate personal details — including your full name, phone number, and date of birth. Accounts created with false or third-party information will be terminated and any deposited funds may be forfeited. KYC (Know Your Customer) verification must be completed before any withdrawal can be processed.
Only one active 9800 account is permitted per person. If multiple accounts are detected sharing the same device, IP address, phone number, or bank account, all accounts will be suspended and all bonuses forfeited.
Keep your account login credentials strictly confidential. You are responsible for all activity that occurs under your account. If you notice any suspicious activity, notify 9800 support immediately.
9800 accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳100, and funds are credited to your balance instantly in most cases. If there is any delay, contact 9800 support within 24 hours.
A completed KYC (identity verification) is required before any withdrawal can be processed. The minimum withdrawal amount is ৳200. Approved withdrawals are typically processed within 5–30 minutes.
Deposits are non-refundable. However, if a deposit fails due to a technical error, the full amount will be returned. If you believe there is an issue with a transaction, contact [email protected] within 24 hours.
All bonuses, rewards, and promotional offers on 9800 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.
Most bonuses come with a wagering requirement, meaning you must place a specified amount in bets before withdrawing any bonus winnings. For example, a 10× requirement on a ৳100 bonus means you need to wager ৳1,000 in total.
| Bonus Type | General Requirements | Duration | Maximum Win |
|---|---|---|---|
| Welcome Bonus | 20× | 30 Days | ৳10,000 |
| Daily Cash Bonus | 5× | 7 Days | ৳5,000 |
| Free Spins Bonus | 15× | 48 Hours | ৳2,000 |
| Cashback Bonus | 1× | 7 Days | Unlimited |
| Reload Bonus | 10× | 14 Days | ৳8,000 |
Exploiting or manipulating the bonus system is strictly prohibited. If 9800's system detects unusual betting patterns, bonus claims from multiple accounts, or coordinated bonus abuse, the account(s) involved will be suspended and all bonus winnings will be forfeited.
All games on 9800 are powered by internationally certified RNG (Random Number Generator) technology. Game outcomes are entirely random and not predetermined. The RTP (Return to Player) rate for each game is clearly displayed on its game page.
9800 believes gaming is a form of entertainment, not a financial tool. We provide a range of resources to help every player stay in control.
If you're concerned about your gaming or feel you're losing control, Responsible Gaming Visit the page or contact 9800 support.
9800 is committed to protecting your personal information. We never sell your data to third parties. For full details on how we use your information, please see our Privacy Policy on the page.
9800 reserves the right to suspend or terminate accounts in the following circumstances:
If an account is closed due to a rule violation, any bonus balance will be forfeited. However, legitimate deposits are generally returned, unless fraud has been established. To appeal any decision, contact us at [email protected].
Join 9800 and enjoy a safe, transparent, and exciting gaming experience. Register for free and claim your welcome bonus.
Answers to key questions about bonus terms and account policy
Calculating your wagering requirement at 9800 is straightforward. Say you receive a ৳500 bonus with a 10× requirement — that means you need to place a total of ৳5,000 (500 × 10) in bets before you can withdraw. Both winning and losing bets count toward this total, not just the ones you win. Different games contribute to the wagering requirement at different rates — slots typically count at 100%, while some Live Casino games may only contribute 10–20%. The specific contribution rates are listed on each bonus page. You can always check your remaining wagering progress from your account dashboard.
9800 operates a one-account-per-person policy. That said, different adults living at the same address may each hold a separate account, provided certain conditions are met. Each account must be registered under a different individual's name, with a unique phone number and a separate mobile wallet. The same phone number or payment method cannot be linked to more than one account. When multiple accounts log in from the same IP address, 9800's system flags them for monitoring and may reach out for verification if a suspicious pattern is detected. Creating family accounts for the purpose of claiming bonuses multiple times is strictly prohibited and will result in all associated accounts being closed. If you're unsure, it's best to check with support beforehand.